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Adding a contact lookup field on an employee request Form

Question asked by j.barger on Nov 9, 2016
Latest reply on Nov 10, 2016 by tzadell

I need to add the ability for our employees to search for another contact to apply as the affected end user of the request. Ideally they get roughly the same sort of functionality as the analyst but with less information being revealed to them. This gets later used in a workflow where the customer gets sent a PAM IRF to complete. I already tried adding the Lookup field but it will not reveal any other contacts other than the one that is logged in at the employee level. How can I accomplish the functionality that I'm looking to achieve?