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SDM 14.1, C2 - Knowledge searching on words beginning with infra

Question asked by tzadell on Nov 10, 2016
Latest reply on Nov 11, 2016 by tzadell

Hi everyone,

I'm seeing behavior with the knowledge searching that I can't figure out.  When we search on words that start with 'infra' (examples: infrared, or infrastructure), it only searches on the part of the word after 'infra'.  So it searches on 'red' or 'structure'.  I've looked and 'infra' is not defined as a noise word.  I even tried creating special terms for both of these words, then ran the re-index, but it still will not search on the entire word.  It's happening in both our test and production environments.  Anyone have any ideas why this is happening?