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How do you handle Reject/Cancel/Send Back Reason and Communication in Workflows?

Question asked by demca02 Employee on Nov 11, 2016
Latest reply on Nov 14, 2016 by Dale_Stockman

Hello All, 

 

Most of us using CA PPM processes for approvals. But each approval workflow has a reject option also. How your users input reject reasons? 

 

For example one of my customer has a Send Back Reason field in the idea form. Other one using Idea Notes sub object. Some of us using action item notes. 

 

What do you use and are you happy for using it  ?

 

Regards

Cagil Erk Demir 

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