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Moving Physical to Virtual Env CA SD

Question asked by Johnny_2302 on Nov 11, 2016
Latest reply on Nov 11, 2016 by Jon_Israel

Hi Team,


We have CA Service Desk Manager 12.9 t& CA BI 3.3 tools in our environment, we are planning to move it from physical to a virtual environment. The IP address and hostname of these servers will change post moving into the virtual env. Can someone let me know what are the steps that are to be followed to make the system/tool to work properly.

Will pdm_configure for CA SD command suffice? What steps are to be performed for CA BI.