JohnStreeter

Down: Incident Notification

Discussion created by JohnStreeter Employee on Nov 14, 2016

We are aware of, and actively investigating, an incident.

 

FINAL UPDATE: All systems are now operating normally.  

 

UPDATE

In order to restore services we will be switching from the CA Agile Central Denver datacenter to the CA Agile Central Seatle datacenter. Below are the current IP address ranges (in CIDR format) that we suggest whitelisting

for both HTTP and HTTPS protocols as well as allowing incoming email from the SMTP protocol:

  • 63.150.172.0/26 (Denver Datacenter)
  • 63.146.121.0/26 (Seattle Datacenter)

You can find more information regarding Rally IP Addresses and CDN Networks here:  http://help.rallydev.com/rally-ip-addresses-and-cdn-networks

 

CA Agile Central Subscription Admins

Outcomes