CA Service Management

  • 1.  Failure to install jaspersoft

    Posted Nov 18, 2016 09:40 AM

    good morning

     

    I have the following error when trying to install jaspersoft, I do not know how to fix it if I already set the system variable correctly according to the indications of the following document:

     

    Prerequisites - CA Business Intelligence JasperReports® Server - 6.2.0 - CA Technologies Documentation 

     

    Could someone help me? To see how I solve it I leave the cmd error:


    C:\Users\Administrator\Desktop\CABI>install.bat -r C:\Users\Administrator\Deskto
    p\CABI\ca_install
    'install.bat' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Users\Administrator\Desktop\CABI>cd C:\Users\Administrator\Desktop\CABI\ca_in
    stall

    C:\Users\Administrator\Desktop\CABI\ca_install>install.bat -r C:\Users\Administr
    ator\Desktop\CABI\ca_install
    The system cannot find the path specified.
    Buildfile: C:\Users\Administrator\Desktop\CABI\ca_install\build.xml

    preinstallcheck:

    BUILD FAILED
    C:\Users\Administrator\Desktop\CABI\ca_install\build.xml:12: java.io.FileNotFoun
    dException: C:\Users\Administrator\Desktop\CABI\ca_install (Access is denied)
    at java.io.FileInputStream.open0(Native Method)
    at java.io.FileInputStream.open(FileInputStream.java:195)
    at java.io.FileInputStream.<init>(FileInputStream.java:138)
    at org.apache.tools.ant.taskdefs.Property.loadFile(Property.java:582)
    at org.apache.tools.ant.taskdefs.Property.execute(Property.java:494)
    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
    java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
    sorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.jav
    a:106)
    at org.apache.tools.ant.Task.perform(Task.java:348)
    at org.apache.tools.ant.Target.execute(Target.java:435)
    at org.apache.tools.ant.Target.performTasks(Target.java:456)
    at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)
    at org.apache.tools.ant.Project.executeTarget(Project.java:1364)
    at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExe
    cutor.java:41)
    at org.apache.tools.ant.Project.executeTargets(Project.java:1248)
    at org.apache.tools.ant.Main.runBuild(Main.java:851)
    at org.apache.tools.ant.Main.startAnt(Main.java:235)
    at org.apache.tools.ant.launch.Launcher.run(Launcher.java:280)
    at org.apache.tools.ant.launch.Launcher.main(Launcher.java:109)

    Total time: 2 seconds

    C:\Users\Administrator\Desktop\CABI\ca_install>




     

     



  • 2.  Re:  Failure to install jaspersoft

    Broadcom Employee
    Posted Nov 18, 2016 10:40 AM

    Hey Brayan,

     

    I think you did not pass the needed flags to the install.bat  and so build.xml is complaining about the missing properties file (on line#12)

     

    Assuming you have created the properties file correctly like this:                https://docops.ca.com/ca-business-intelligence/6-2-0/en/installing/installing-ca-business-intelligence/installing-cabi

     

    You would have to try syntax like below, where sample.properties is the properties file you've modified to suit your requirement.

    Windows: install.bat -r sample.properties -l <<install.log>>

     

    _R



  • 3.  Re:  Failure to install jaspersoft

    Posted Nov 21, 2016 07:25 AM

    Check and I was able to pass error 12 but now I get error 56.

    Checking the installation log encounter that references:

    [2016-11-18 12: 42: 25,488] ERROR [InstallerLog] [readerrorlog: 291] - 16104: Incorrect Application Server Directory

    How can I solve this parameter?

     

    C:\CABI\ca_install>install.bat -r C:\\CABI\ca_install\sample.properties -l C
    ABI\ca_install\install3.log
    The system cannot find the path specified.
    Buildfile: C:\CABI\ca_install\build.xml

    preinstallcheck:
    [echo] Installation Component is:
    [java] Log file already exists. Please provide different log file name
    [java] Java Result: 16015

    BUILD FAILED
    C:\CABI\ca_install\build.xml:56: Preinstall check failed

    Total time: 1 second

    C:\CABI\ca_install>



  • 4.  Re:  Failure to install jaspersoft

    Broadcom Employee
    Posted Nov 21, 2016 09:20 AM

    Brayan,

     

    Delete install*.log  files and retry the install with same syntax again

     

    If you're still seeing incorrect application server directory error, then that means that the TOmcat application server's install folder was not specified in the sample.properties file

     

    Thx

    _R