AnsweredAssumed Answered

Nimsoft Agent not moving to Secondary hub when primary is down.

Question asked by imrankhcl Champion on Nov 23, 2016
Latest reply on Nov 28, 2016 by Phani Devulapalli

Hi Guys,


In my environment, Nimsoft agents (Windows) not moving to secondary hub if primary is going down.


Need quick help in this.


FYI, Secondary hub's ip address was changed and I have recently updated the ip address through robot_update probe by modifying the ctx file in it. After doing this i applied this probe on the agents in slots of 50 and then 50.


Afterwards, i checked by stopping the service on primary hub but i found that they are not moving on the secondary hub except non-windows machine. FYI, I have different robot_update probe for non-Windows boxes.


Kindly suggest.



Imran Khan