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email sent by the service catalog is coming with the body blank

Question asked by Poyato on Nov 25, 2016
Latest reply on Dec 8, 2016 by Poyato

Would anyone have any idea why an email sent by the service catalog is coming with the body blank?
The email arrives in the recipient's box, with the correct email address, but the body of the email that should go does not arrive, despite being included in the Mime.

 

 

Attach the mime of an ordinary email that normally arrives to the recipient (mail1.txt) and the mime of the email sent by the catalog that arrives with the empty body (mail2.txt)

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