AnsweredAssumed Answered

Disable assignee field auto fill

Question asked by diogo.nobrega on Nov 25, 2016

Hi everyone,

 

When creating a new request/incident as an analyst, the assignee field is automatically filled with the analyst contact. I would like to know if anyone already disabled this behavior, i.e. not filling the assignee field when opening a new request.

 

We've tried to do this through a function (cleaning the field after loading the page) but this broke some things on page...  

 

Any ideas?

 

Thanks,

 

Diogo

CC: FelipeVACS, sandro.mello

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