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Close a Request with a particular Area & Status after 30 days

Question asked by j.barger on Nov 28, 2016
Latest reply on Nov 30, 2016 by camja06

I need to close a ticket after 30 days if it has a custom status of Draft in a particular status. I tried setting up a macro/even that does this but am having no luck. I upped the time to a minute for testing but it still isn't working. 


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