Tech Tip : CA Single Sign-On : When I try to change my password and it's refused, the page doesn't show the User-Friendly message (smpwservices.fcc)

Discussion created by Patrick-Dussault Employee on Nov 29, 2016



Running Web Agent, when I go to the Password Services page smpwservices.fcc,
the User-friendly messages don't display on change password page when the
password isn't accepted.


To illustrate :


  Your password change was not accepted


  Your new password does not contain enough nonalphanumeri characters.
  Passwords must contain at least 1 nonalphanumeric character(s).


  It was working on Web Agent 5, but since upgraded to
  12, it doesn't work anymore.


  Issue reproduced with IE, Firefox, Chrome




  Policy Server 12.52CR00 on SunOS 5.11; User Store on LDAP ODSEE 11g; Web Agent 12.52CR00 on Sun Java Web Server 6.1SP3 on SunOS 5.11;




  There's a known issue when on a POST request, the value of the $$SMPWUSRMSG$$
  is not received by the Web Agent




  Upgrade the Web Agent to 12.52SP1CR05 to benefit the fix :


  Defects Fixed in 12.52 SP1 CR05
  00118306 DE139891
  The password change reason is not passed to Change Password form during POST.


KB : TEC1736652