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Upgrade CA ITAM from 12.6

Question asked by vinay.chaudhary on Dec 5, 2016
Latest reply on Dec 6, 2016 by vinay.chaudhary

Hi Team,

We need to upgrade the CA ITAM 12.6 to 14.1 version. I have searched on the docops and find the following details:

 

Understand the CA Asset Portfolio Management Architecture - CA Service Management - 14.1 - CA Technologies Documentation 

 

https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/step-4-install-or-upgrade/implementing-ca-it-asset-manager/migrate-ca-apm-release-11-3-4-to-the-current-release

 

In the link there is migration tool kit i wanted to know is it for only 11.3 version or for 12.6 also we have to run it?

Is there any information about the steps to upgrade like back up and upgrade. Kindly help me to know the information regarding the upgrade.

 

Regards,

Vinay Chaudhary

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