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CA PPM 14.4 - Beacon Service is not starting

Question asked by ykrao on Dec 5, 2016
Latest reply on Dec 5, 2016 by ykrao

Hi,

 

We have upgraded our validation environment from 14.3 to 14.4. After upgrade beacon services is not starting.

JAVA_HOME = C:\jdk1.8.0_102

 

Could you please provide any suggestions??

 

2016/12/05 11:13:29.658 | Launching a JVM...
2016/12/05 11:13:29.875 | WrapperManager: Initializing...
2016/12/05 11:13:30.781 | CA Beacon Service Starting: Mon Dec 05 11:13:30 EST 2016
2016/12/05 11:13:31.437 | WrapperSimpleApp:
2016/12/05 11:13:31.437 | WrapperSimpleApp Error: Encountered an error running main:
2016/12/05 11:13:31.437 | WrapperSimpleApp Error: java.lang.NoClassDefFoundError: com/rsa/jsafe/provider/JsafeJCE
2016/12/05 11:13:31.437 | WrapperSimpleApp Error:  at com.niku.union.security.SecurityEncryptionUtil.getDigestAlgorithm(SecurityEncryptionUtil.java:30)
2016/12/05 11:13:31.453 | WrapperSimpleApp Error:  at com.niku.union.security.StringEncrypter.getKeySpec(StringEncrypter.java:294)
2016/12/05 11:13:31.453 | WrapperSimpleApp Error:  at com.niku.union.security.StringEncrypter.getEncryptionSecretKey(StringEncrypter.java:231)
2016/12/05 11:13:31.453 | WrapperSimpleApp Error:  at com.niku.union.security.StringEncrypter.<init>(StringEncrypter.java:152)
2016/12/05 11:13:31.453 | WrapperSimpleApp Error:  at com.niku.union.security.StringEncrypter.getInstance(StringEncrypter.java:82)
2016/12/05 11:13:31.468 | WrapperSimpleApp Error:  at com.niku.union.security.StringEncrypter.getDefaultInstance(StringEncrypter.java:73)
2016/12/05 11:13:31.484 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getEncrypter(ConfigurationManager.java:6687)
2016/12/05 11:13:31.484 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.decrypt(ConfigurationManager.java:6651)
2016/12/05 11:13:31.484 | WrapperSimpleApp Error:  at com.niku.union.config.PropertiesMigrator.postprocess(PropertiesMigrator.java:172)
2016/12/05 11:13:31.500 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigObject.postprocess(ConfigObject.java:174)
2016/12/05 11:13:31.500 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.fetchConfigObject(ConfigurationManager.java:4890)
2016/12/05 11:13:31.500 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getProperties(ConfigurationManager.java:869)
2016/12/05 11:13:31.515 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getFilesConfig(ConfigurationManager.java:3498)
2016/12/05 11:13:31.515 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getFilesInstance(ConfigurationManager.java:3490)
2016/12/05 11:13:31.531 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getFilesConfig(ConfigurationManager.java:3471)
2016/12/05 11:13:31.531 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getFilesInstance(ConfigurationManager.java:3454)
2016/12/05 11:13:31.531 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getCachesFromFile(ConfigurationManager.java:1237)
2016/12/05 11:13:31.547 | WrapperSimpleApp Error:  at com.niku.union.utility.caching.CacheController.setGlobalCacheKeys(CacheController.java:291)
2016/12/05 11:13:31.547 | WrapperSimpleApp Error:  at com.niku.union.utility.caching.CacheController.<init>(CacheController.java:245)
2016/12/05 11:13:31.562 | WrapperSimpleApp Error:  at com.niku.union.utility.caching.CacheController.getInstance(CacheController.java:196)
2016/12/05 11:13:31.562 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.getComponentDescriptor(ConfigurationManager.java:1948)
2016/12/05 11:13:31.562 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.checkIfXDMIsEnabled(ConfigurationManager.java:3935)
2016/12/05 11:13:31.578 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.initIntern(ConfigurationManager.java:687)
2016/12/05 11:13:31.578 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.init(ConfigurationManager.java:591)
2016/12/05 11:13:31.578 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.init(ConfigurationManager.java:579)
2016/12/05 11:13:31.593 | WrapperSimpleApp Error:  at com.niku.union.config.ConfigurationManager.init(ConfigurationManager.java:568)
2016/12/05 11:13:31.593 | WrapperSimpleApp Error:  at com.niku.nsa.management.TowerMessenger.start(TowerMessenger.java:116)
2016/12/05 11:13:31.593 | WrapperSimpleApp Error:  at com.niku.nsa.management.TowerMessenger.broadcast(TowerMessenger.java:281)
2016/12/05 11:13:31.593 | WrapperSimpleApp Error:  at com.niku.nsa.management.TowerMessenger.broadcast(TowerMessenger.java:273)
2016/12/05 11:13:31.609 | WrapperSimpleApp Error:  at com.niku.nsa.management.Beacon.startBlinking(Beacon.java:149)
2016/12/05 11:13:31.609 | WrapperSimpleApp Error:  at com.niku.nsa.management.Beacon.start(Beacon.java:107)
2016/12/05 11:13:31.609 | WrapperSimpleApp Error:  at com.niku.nsa.management.Beacon.main(Beacon.java:195)
2016/12/05 11:13:31.625 | WrapperSimpleApp Error:  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2016/12/05 11:13:31.625 | WrapperSimpleApp Error:  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2016/12/05 11:13:31.625 | WrapperSimpleApp Error:  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2016/12/05 11:13:31.640 | WrapperSimpleApp Error:  at java.lang.reflect.Method.invoke(Method.java:498)
2016/12/05 11:13:31.640 | WrapperSimpleApp Error:  at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:290)
2016/12/05 11:13:31.640 | WrapperSimpleApp Error:  at java.lang.Thread.run(Thread.java:745)
2016/12/05 11:13:31.640 | WrapperSimpleApp Error: Caused by: java.lang.ClassNotFoundException: com.rsa.jsafe.provider.JsafeJCE
2016/12/05 11:13:31.656 | WrapperSimpleApp Error:  at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
2016/12/05 11:13:31.656 | WrapperSimpleApp Error:  at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
2016/12/05 11:13:31.672 | WrapperSimpleApp Error:  at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
2016/12/05 11:13:31.672 | WrapperSimpleApp Error:  at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
2016/12/05 11:13:31.672 | WrapperSimpleApp Error:  ... 38 more
2016/12/05 11:13:34.084 | on_exit trigger matched.  Restarting the JVM.  (Exit code: 1)
2016/12/05 11:13:34.194 | There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.
2016/12/05 11:13:34.194 |   There may be a configuration problem: please check the logs.
2016/12/05 11:13:34.529 | <-- Wrapper Stopped

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