I'm trying to archive old instances from CA Service Catalog integration before upgrade to 4.2 SP2.
1 - Created a process to archive all instances, changing autoarchive value to 1 using ControlInstance Calls
Request
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:itp="http://www.ca.com/itpam">
<soapenv:Header/>
<soapenv:Body>
<itp:controlInstance>
<itp:auth>
<itp:user>USERNAME</itp:user>
<itp:password>PASSWORD</itp:password>
</itp:auth>
<itp:instanceId>INSTANCE</itp:instanceId>
<itp:action>archive</itp:action>
</itp:controlInstance>
</soapenv:Body>
</soapenv:Envelope>
Return
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<controlInstanceResponse xmlns="http://www.ca.com/itpam">
<actionStatus>The archive action was successfully executed.</actionStatus>
</controlInstanceResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
2 - After that, I verify the policies to grant Archive configuration
3 - But the instances keep at c2oruntimeobjects table.
Did I making anything wrong?
Thank you!