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field sdticket id in "When note is added to Service Catalog request" rule

Question asked by walxarus on Dec 12, 2016
Latest reply on Dec 13, 2016 by Louis_van_Amelsfort

Hi! thanks for all of your support. I tried to syncronice the notes from Catalog to Servicedsk using this rule, but I don know which the relationship with the sdticketid parameter

 

 

 

this one?

 

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