CA Service Management

  • Private Community

  • 1.  Can pdm_configure for Service Desk Manager be automated?

    Posted Dec 13, 2016 02:00 PM

    I am working with a customer trying to automate as much as possible, a synchronization process from their Production environment to their Development environment.  Their DBA is able to automate the database portions and they are working on some PowerShell scripts to automate copying the $NX_ROOT\site\mods folder and the question came up as to whether or not the pdm_configure process could be automated with an answer file or something of that sort.  Has anyone done any kind of automation for the pdm_configure process?



  • 2.  Re: Can pdm_configure for Service Desk Manager be automated?

    Broadcom Employee
    Posted Dec 13, 2016 03:07 PM

    Hey Kevin,

     

    With 14.1 installer,  if you look at the install.log that'll give you clues on how the installer is doing silent pdm_configure.

     

    Assuming correct NX_ROOT/site/config.properties  is present,  pdm_configure -S   (upper case)   will run pdm_configure in Silent mode for you  with whatever values are in config.properties.

     

    _R