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How to customize webscreen painter according to the request area ?

Question asked by sanketkumar.d on Dec 16, 2016
Latest reply on Dec 16, 2016 by Jon_Israel

We need to customize webscreen painter such that While raising a ticket if a particular request area is selected then some fields need to be mandatory. They can be optional for other request areas .

Example:

For 2 Request Areas - ReqArea1 , ReqArea2 the fields : Name , Contact number , Asset id , Location should be mandatory.For ReqArea3 only Name and Contact number needs to be mandatory (Asset id , Location need not be mandatory)

How can this be done?

Kindly help.

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