Hi Derek,
This is more than likely a problem with the capki installation.
Check the %temp% folder for a capki_install.log. It may have a message in it indicating hat the capki installation failed. If this is the case, you can do the following:
1. Make sure you have a backup of your registry first.
Delete the CAPKI entries from the registry - make sure all are deleted (Search for CAPKI). Check this key - and delete it:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CAPKI
2. Delete the C:\Program Files (x86)\CA\SC\CAPKI folder.
3. On the SDM install DVD go to the folder \casd.nt\etpki and Run the following from the command line:
- setup.exe install caller=SDM verbose
Once this completes, check the capki_install.log to see whether it has been installed successfully. If it's all OK - you should be able to run pdm_configure successfully.
Let us kow how you go.
Regards,
Gordon.