AnsweredAssumed Answered

Status sync between SC and SDM

Question asked by InfiniteLoop on Dec 21, 2016
Latest reply on Apr 18, 2018 by Maheshwar_Kusuma

Hey everybody, I need some help with the status sync between SC/USS requests and the tickets generated in SDM from the catalog.
I managed to get working the SC integration with PAM and the comments and attachments are syncing ok, but can't figure what's wrong with the status.

Any help will be appreciated.