AnsweredAssumed Answered

Status sync between SC and SDM

Question asked by InfiniteLoop on Dec 21, 2016
Latest reply on Apr 18, 2018 by Maheshwar_Kusuma

Hey everybody, I need some help with the status sync between SC/USS requests and the tickets generated in SDM from the catalog.
I managed to get working the SC integration with PAM and the comments and attachments are syncing ok, but can't figure what's wrong with the status.

Any help will be appreciated.

Thanks!

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