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Erro Return px - More than one account found

Question asked by anderson.medeiros on Dec 23, 2016
Latest reply on Jan 5, 2017 by anderson.medeiros

Dear, good afternoon. I'm having a difficulty in the Identity Manager user console, where I need to run through a PX, an action rule to write "Locked by IDM" in the Active Directory description field. Since the users' global user has one user object and one associated contact type. When the action rule is executed, the following error occurs: More than one account found From what I've seen, the IDM user console has no ability to differentiate the "user" object from the "Contact" object in Active Directory, nor does it offer a possibility to browse those objects. Has anyone had any kind of situation like this?