AnsweredAssumed Answered

user login failed

Question asked by Durjoy on Dec 28, 2016
Latest reply on Jan 12, 2017 by Durjoy

Few days ago RootDC server name has  been changed but ip address remain unchanged.


When user 'mridul' want to login in helpdesk then a message appeared which is given below:

Error---> AHD04010:Login failed for userid(mridul)


Few Info:
CA Service Desk Manager
Release: r12.6
Version: 'SDr12_6-165'
OS: Windows Server 2008 Standard


Any Solution???

Contact- Mridul Kanti Das


               Time: 11:00AM to 12:30PM (GMT+6)