Few days ago RootDC server name has been changed but ip address remain unchanged.
When user 'mridul' want to login in helpdesk then a message appeared which is given below:
Error---> AHD04010:Login failed for userid(mridul)
CA Service Desk Manager
OS: Windows Server 2008 Standard
Contact- Mridul Kanti Das
Time: 11:00AM to 12:30PM (GMT+6)