We are having UIM 8.1 setup. We are integrated our ITSM with Nimsoft alarm API and using USM alarm console. We are feeling slowness and delay on updating alarm in USM alarm console. This is impacting our logic on ITSM. Engineer couldn't resolve the ticket even though alarm cleared. How to improve performance on USM alarm_console. Could anyone describe how USM alarm console is working?.
Thanks and Regards