AnsweredAssumed Answered

USM alarm console is updating alarms in delay?

Question asked by GSMC on Dec 29, 2016
Latest reply on Dec 30, 2016 by Gene_Howard

Hi Experts,


We are having UIM 8.1 setup. We are integrated our ITSM with Nimsoft alarm API and using USM alarm console. We are feeling slowness  and delay on updating alarm in USM alarm console. This is impacting our logic on ITSM. Engineer couldn't resolve the ticket even though alarm cleared. How to improve performance on USM alarm_console. Could anyone describe how USM alarm console is working?. 




Thanks and Regards