AnsweredAssumed Answered

Using changeStatus Soap Operator Fails

Question asked by j.barger on Dec 29, 2016
Latest reply on Jan 3, 2017 by j.barger

I'm using the Invoke Service Desk Web Service Operator to do the following:

<impl:changeStatus xmlns:impl="http://www.ca.com/UnicenterServicePlus/ServiceDesk">
<sid>sid__</sid>
<creator>creator__</creator>
<objectHandle>objectHandle__</objectHandle>
<description>description__</description>
<newStatusHandle>newStatusHandle__</newStatusHandle>
</impl:changeStatus>

 

I've verified that my new status exists and is allowed and I'm getting back the following.


soapenv:Client
Unknown value for status
Unknown value for status
1000

 

Any ideas or help would be greatly appreciated.

 

Thanks!

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