AnsweredAssumed Answered

Add SD ticket Resolution comment to SC related request

Question asked by hernanlo_ on Jan 2, 2017
Latest reply on Jan 4, 2017 by Lindsay_Estabrooks

We are trying to add the Resolution comment from the SD ticket to the sc related request as a note. We are wondering how to do it though IT PAM. I think we should do it though the Select Operator but not sure how to take that comment from the SD RE activity. Does anyone knows how to do it?

 

Thanks!!

Outcomes