AnsweredAssumed Answered

supportbridge.exe downloaded everytime in SA

Question asked by Vikash_Sonar on Jan 3, 2017
Latest reply on Jan 4, 2017 by Alex_Perretti

Hi,

Whenever end user clicks on Live chat or Join Analyst Now option to join assistance session, he/she gets pop-up to run SupportBridge.exe file everytime.

Is there any way to avoid downloading of the exe file everytime?

 

Thanks in advance.

Vikash

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