AnsweredAssumed Answered

supportbridge.exe downloaded everytime in SA

Question asked by Vikash_Sonar on Jan 3, 2017
Latest reply on Jan 4, 2017 by Alex_Perretti


Whenever end user clicks on Live chat or Join Analyst Now option to join assistance session, he/she gets pop-up to run SupportBridge.exe file everytime.

Is there any way to avoid downloading of the exe file everytime?


Thanks in advance.