DX Unified Infrastructure Management

  • 1.  Problem with the user creation

    Posted Jan 04, 2017 03:07 AM

    Hello all,

     

    I have a problem with the user creation.

    I want to create a bus user which will be able to log in into UMP.

     

    I tried to create it through Infrastructure Manager and through Admin Console but without success.

    It is created and I can log in into Admin Console but not in the UMP. Also I have noticed that created user do not exist in the DB dbo.User_ table, but it does exist in the hub security.cfg file.

     

    Did anyone have this kind of issues?



  • 2.  Re: Problem with the user creation

    Posted Jan 04, 2017 03:48 AM

    I found out that the problem appears when I try to re-create some user that was created and deleted earlier.

    Creating new users (usernames) works ok.



  • 3.  Re: Problem with the user creation

    Posted Jan 04, 2017 07:01 AM

    Hi Ivan!

     

    What is your current UIM Release?

    I saw something in the past, but old releases.

    Do you have integration with LDAD/AD?



  • 4.  Re: Problem with the user creation
    Best Answer

    Posted Jan 05, 2017 04:40 AM
    I found the cause and solution for my problem.  The cause was user deleting and creating the users with the same username through UMP and Admin Console that caused some conflict in the database. I have decided to delete all users from the UMP and AC, also I deleted all user data (except for admin, administrator) from the database tables [dbo].[Group_], [dbo].[Users_Roles], [dbo].[Contact_], [dbo].[User_] and that resolved my problem. Now I can recreate users with the same username as before.   Best Regards, Ivan