AnsweredAssumed Answered

Approval process via email?

Question asked by dario.ninfo on Jan 5, 2017
Latest reply on Jan 16, 2017 by dario.ninfo

When a user goes into the the service catalog to approve requests, it is not intuitive or user friendly. They currently have to go to 'Perform Action' then select 'Approved' on each item then save. i.e. 3 clicks
Is there  a way to implement the approval proccess,for example using ITPAM, directly via e-mail (with approve and deny buttons or links) ?