AnsweredAssumed Answered

Add or Update Help Link in Employee Menu Bar

Question asked by laura.hamersly on Jan 5, 2017
Latest reply on Jan 6, 2017 by laura.hamersly

We are in the process of preparing one of our ticket systems to be accessible by our customers.


In the Employee view, by default, there are the Home, About, and Help links at the top-right corner. We would like to add a custom help file (will most likely be a PDF, but will consider other formats) for our customers that is being created that includes our customizations. We also understand that the CA Help section should also appear for legal reasons, but we would like to adjust the Help section and/or the links at the top-right corner, so our customers will contact us instead of CA for help with using the ticket system.