Hi PhBrand,
The behaviour you are seeing was resolved in 3.5CR1. If it's older than 3.5CR1, please upgrade to the latest CR in 3.5 (CR3, currently).
It is listed as a resolved issue in the "Issues addressed by 3.5CR1" page in the documentation, noted as #5469 which describes that issue as "If a SOAP service is published form the API Developer Portal, syncing the Portal published APIs with the CA API Gateway fails."
Please let me know if the above works for you, or if you require any further assistance. If there is anything else I can do for you on this matter, please do not hesitate to reply to this response. If you feel this matter has been resolved to your satisfaction, please be sure to mark this response as one that "resolved" this post.
Sincerely,
Dustin Dauncey
Sr Support Engineer, Global Customer Success
Email: Dustin.Dauncey@ca.com
Phone: +1 800 225 5224 ,48385
Phone if outside North America - https://tinyurl.com/CAContactSupport
CA API Management Community: https://tinyurl.com/CAAPIMCommunity