Service Virtualization

Hi,

i am not able to open lisa registry. I am getting an error as not able to connect to server listener on port 2080.

Could someone please help me out on what needs to be done.

Thanks.

Careyann

By default, registry is started listening on port 2010. Did you change the default port for the Registry service? 

Hi Ulrich,

Sorry it says failed to connect to lisa server on port 2010.

Hi Ulrich,

i get the below error.

Could you please help on the same.

Thanks

It may help to see the begin of the first occurrence of the exception, not the end. Did you start the Registry as an Administrator ('Run as Administrator')? Is there a reason why you did not install the DevTest services as Windows Services?

I am running as administrator and this is happening on LISA 7.5

For diagnosing the problem, we need the begin of the exception trail, not the end. Can you confirm that there is no other Registry service already running (on port 2010)? You are aware of the fact that LISA 7.5 has reached end of support for quite a while (unless you have an extended support agreement in place), aren't you?. Any plans for upgrade?

i am not able to catch the start of the exception.

There is no other registry running on port 2010.

Please check if there is a registry.log file in C:\Users\<your windows user id>\lisatmp_7.5 and supply the file. 

Hi Ulrich,

There is no lisatmp_7.5 file being created in users.

Hi Ulrich,

This is the error that i get at the start of the exception thread.

This looks like a common issue with ActiveMQ, its KahaDB and some data corruption in the DB journal. If you search the internet for 'ActiveMQ kahadb eofexception', you will find multiple descriptions of this problem and their potential root causes (disk space shortage is one of them), plus some workarounds. One of the suggested workarounds is the option to move folder 'KahaDB' away to folder 'KahaDB.old', for instance, and to restart the service. You will find 'KahaDB' in <LISA_HOME>\lisatmp_7.5\amq\rpc\<x>\<y>. Make sure that you have disk space available, and backup folder <LISA_HOME>\lisatmp_7.5\amq to restore it in case the problem is not resolved.

So i should rename my 'KahaDB' as 'KahaDB.old' and restart the service?

Yes, this is one of the suggestions. However, please backup the entire amq folder first.

Careyann,

Have you been able to implement Ulrich's recommendations yet? If so, did it resolve this issue?

Hi Reid,

Yes Ulrich's recommendations helped in solving my problem.

Hi Careyann,

In reviewing the updates in this Community post, the screenshot you posted earlier shows an error of the registry not being able to start on port 2010. Have you been able to bring up the registry on this machine and it recently stopped working? What is the result of running java -version? If there is a firewall, is port 2010 opened up bi-directionally?

Hi Reid,

i was able to run the registry on this machine before. I am suddenly facing this problem.

I am attaching the log, please tell me if you get any solution.

Thanks.

[LISA AGENT:][INFO][9628][1][main][Tue Jan 10 12:30:14 IST 2017] Command line: java -Dexe4j.isInstall4j=true -Dinstall4j.launcherId=63 -Dexe4j.unextractedPosition=0 -Dinstall4j.swt=false -Xms24m -XX:HeapDumpPath=C:\CA\Lisa\bin\/../tmp -Dfile.encoding=UTF-8 -Dexe4j.tempDir= -Dcom.sun.management.jmxremote -Dexe4j.consoleCodepage=cp437 -Xmx512m -Dexe4j.semaphoreName=Local\c:_ca_lisa_bin_registry.exe -Djava.security.policy="C:\CA\Lisa\bin\/../LISA.permissions ${LISA_MORE_VM_PROPS}" -XX:+HeapDumpOnOutOfMemoryError -Dexe4j.moduleName=C:\CA\Lisa\bin\Registry.exe -DLISA_HOME=C:\CA\Lisa\bin\/../ -Djava.endorsed.dirs=C:\CA\Lisa\bin\/../lib/endorsed -XX:MaxPermSize=256m -DLISA_LOG=registry.log -Dexe4j.processCommFile=C:\Users\bs743q\AppData\Local\Temp\e4j_p9628.tmp -Djava.library.path="C:\CA\Lisa\bin\..\bin;C:\CA\Lisa\bin\..\bin\sigar;C:\CA\Lisa\bin\..\lib;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files\Symantec\Workspace Virtualization\;C:\Program Files (x86)\Enterprise Vault\EVClient\;C:\Program Files\1E\NomadBranch\;%JAVA_HOME%\bin;c:\ca\lisa\jre\bin" -classpath "C:\CA\Lisa\.install4j\i4jruntime.jar;C:\CA\Lisa\bin\..\bin\lisa-acl-api.jar;C:\CA\Lisa\bin\..\bin\lisa-acl.jar;C:\CA\Lisa\bin\..\bin\lisa-agent.jar;C:\CA\Lisa\bin\..\bin\lisa-annotations.jar;C:\CA\Lisa\bin\..\bin\lisa-cloud.jar;C:\CA\Lisa\bin\..\bin\lisa-core.jar;C:\CA\Lisa\bin\..\bin\lisa-editor.jar;C:\CA\Lisa\bin\..\bin\lisa-esb.jar;C:\CA\Lisa\bin\..\bin\lisa-glass-core.jar;C:\CA\Lisa\bin\..\bin\lisa-httpweb.jar;C:\CA\Lisa\bin\..\bin\lisa-invoke.jar;C:\CA\Lisa\bin\..\bin\lisa-j2ee.jar;C:\CA\Lisa\bin\..\bin\lisa-mobile.jar;C:\CA\Lisa\bin\..\bin\lisa-modules.jar;C:\CA\Lisa\bin\..\bin\lisa-pfcorebridge.jar;C:\CA\Lisa\bin\..\bin\lisa-reporting.jar;C:\CA\Lisa\bin\..\bin\lisa-swift.jar;C:\CA\Lisa\bin\..\bin\lisa-virtualize.jar;C:\CA\Lisa\bin\..\bin\lisa-vse-byop.jar;C:\CA\Lisa\bin\..\bin\lisa-ws-xml.jar;C:\CA\Lisa\bin\..\lib\_misc-core.jar;C:\CA\Lisa\bin\..\lib\_misc-esb.jar;C:\CA\Lisa\bin\..\lib\_misc-httpweb.jar;C:\CA\Lisa\bin\..\lib\_misc-j2ee.jar;C:\CA\Lisa\bin\..\lib\_misc-jmx.jar;C:\CA\Lisa\bin\..\lib\_misc-editor.jar;C:\CA\Lisa\bin\..\lib\_misc-reporting.jar;C:\CA\Lisa\bin\..\lib\_misc-virtualize.jar;C:\CA\Lisa\bin\..\lib\_misc-ws-xml.jar;C:\CA\Lisa\bin\..\lib\_misc-acl.jar;C:\CA\Lisa\bin\..\lib\axis-saaj.jar;C:\CA\Lisa\bin\..\lib\bcprov-jdk15on-147.jar;C:\CA\Lisa\bin\..\lib\bsh-2.0b4.jar;C:\CA\Lisa\bin\..\lib\c3p0-0.9.2.1.jar;C:\CA\Lisa\bin\..\lib\com.ibm.dhbcore.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.commonservices.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.defaultconfig.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.headers.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.jmqi.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mq.pcf.jar;C:\CA\Lisa\bin\..\lib\com.ibm.mqjms.jar;C:\CA\Lisa\bin\..\lib\connector.jar;C:\CA\Lisa\bin\..\lib\itko-cb2xml.jar;C:\CA\Lisa\bin\..\lib\javax.ejb-api.jar;C:\CA\Lisa\bin\..\lib\javax.servlet-3.0.jar;C:\CA\Lisa\bin\..\lib\jdbridge.jar;C:\CA\Lisa\bin\..\lib\jms.jar;C:\CA\Lisa\bin\..\lib\jode-1.1.2.jar;C:\CA\Lisa\bin\..\lib\lisa-jmx.jar;C:\CA\Lisa\bin\..\lib\lisaint2.0.jar;C:\CA\Lisa\bin\..\lib\lisajdbcsim.jar;C:\CA\Lisa\bin\..\lib\mail-1.4.4.jar;C:\CA\Lisa\bin\..\lib\mchange-commons-java-0.2.3.4.jar;C:\CA\Lisa\bin\..\lib\mockrunner-jdbc.jar;C:\CA\Lisa\bin\..\lib\sablecc.jar;C:\CA\Lisa\bin\..\lib\swing-layout-1.0.3.jar;C:\CA\Lisa\bin\..\lib\web20bridge.jar;C:\CA\Lisa\bin\..\lib\wife.jar;C:\CA\Lisa\bin\..\lib\xom-1.2.10.jar;C:\CA\Lisa\bin\..\lib\_misc-acl-api.jar;C:\CA\Lisa\bin\..\lib\_misc-acl.jar;C:\CA\Lisa\bin\..\lib\_misc-agent.jar;C:\CA\Lisa\bin\..\lib\_misc-annotations.jar;C:\CA\Lisa\bin\..\lib\_misc-cloud.jar;C:\CA\Lisa\bin\..\lib\_misc-core.jar;C:\CA\Lisa\bin\..\lib\_misc-editor.jar;C:\CA\Lisa\bin\..\lib\_misc-esb.jar;C:\CA\Lisa\bin\..\lib\_misc-httpweb.jar;C:\CA\Lisa\bin\..\lib\_misc-invoke.jar;C:\CA\Lisa\bin\..\lib\_misc-j2ee.jar;C:\CA\Lisa\bin\..\lib\_misc-jdbc-sim-jar.jar;C:\CA\Lisa\bin\..\lib\_misc-jdbridge.jar;C:\CA\Lisa\bin\..\lib\_misc-jmx.jar;C:\CA\Lisa\bin\..\lib\_misc-lisa-glass-core.jar;C:\CA\Lisa\bin\..\lib\_misc-mobile.jar;C:\CA\Lisa\bin\..\lib\_misc-modules.jar;C:\CA\Lisa\bin\..\lib\_misc-pfcorebridge.jar;C:\CA\Lisa\bin\..\lib\_misc-reporting.jar;C:\CA\Lisa\bin\..\lib\_misc-swift.jar;C:\CA\Lisa\bin\..\lib\_misc-virtualize.jar;C:\CA\Lisa\bin\..\lib\_misc-vse-byop.jar;C:\CA\Lisa\bin\..\lib\_misc-web20.jar;C:\CA\Lisa\bin\..\lib\_misc-ws-xml.jar;C:\CA\Lisa\bin\..\lib\endorsed\resolver-2.9.1.jar;C:\CA\Lisa\bin\..\lib\endorsed\serializer-2.9.1.jar;C:\CA\Lisa\bin\..\lib\endorsed\xalan-2.7.1.jar;C:\CA\Lisa\bin\..\lib\endorsed\xercesImpl-2.9.1.jar;C:\CA\Lisa\bin\..\lib\endorsed\xml-apis-2.9.1.jar;" com.install4j.runtime.launcher.WinLauncher
[LISA AGENT:][INFO][9628][1][main][Tue Jan 10 12:30:14 IST 2017] Agent Log Path: H:\lisatmp_7.5\lisa_agent_9628.log
[LISA AGENT:][INFO][9628][1][main][Tue Jan 10 12:30:14 IST 2017] Logging to system out: true
[LISA AGENT:][INFO][9628][1][main][Tue Jan 10 12:30:14 IST 2017] Setting datasource to LisaWrappedDataSource [delegate=com.mchange.v2.c3p0.PoolBackedDataSource@1db77cf4 [ connectionPoolDataSource -> com.mchange.v2.c3p0.WrapperConnectionPoolDataSource@568db41e [ acquireIncrement -> 1, acquireRetryAttempts -> 30, acquireRetryDelay -> 1000, autoCommitOnClose -> false, automaticTestTable -> null, breakAfterAcquireFailure -> false, checkoutTimeout -> 0, connectionCustomizerClassName -> null, connectionTesterClassName -> com.mchange.v2.c3p0.impl.DefaultConnectionTester, debugUnreturnedConnectionStackTraces -> false, factoryClassLocation -> null, forceIgnoreUnresolvedTransactions -> false, identityToken -> 11i1wsk9l11i8wx8w30hks|f52df4, idleConnectionTestPeriod -> 5, initialPoolSize -> 0, maxAdministrativeTaskTime -> 0, maxConnectionAge -> 0, maxIdleTime -> 45, maxIdleTimeExcessConnections -> 0, maxPoolSize -> 10, maxStatements -> 0, maxStatementsPerConnection -> 0, minPoolSize -> 0, nestedDataSource -> com.mchange.v2.c3p0.DriverManagerDataSource@6c29fc28 [ description -> null, driverClass -> null, factoryClassLocation -> null, identityToken -> 11i1wsk9l11i8wx8w30hks|15d20e0, jdbcUrl -> jdbc:derby://HVDIVD00CAS0264:1528/database/lisa.db;create=true, properties -> {user=******, password=******} ], preferredTestQuery -> null, propertyCycle -> 0, statementCacheNumDeferredCloseThreads -> 0, testConnectionOnCheckin -> false, testConnectionOnCheckout -> false, unreturnedConnectionTimeout -> 0, usesTraditionalReflectiveProxies -> false; userOverrides: {} ], dataSourceName -> null, factoryClassLocation -> null, identityToken -> 11i1wsk9l11i8wx8w30hks|1cc4e72, numHelperThreads -> 3 ]]
[LISA AGENT:B][INFO][9628][1][main][Tue Jan 10 12:30:15 IST 2017] Started Broker tcp://0.0.0.0:2009?daemon=true
[LISA AGENT:B][INFO][9628][1][main][Tue Jan 10 12:30:15 IST 2017] Persistence Directory is C:\CA\Lisa
[LISA AGENT:B][INFO][9628][1][main][Tue Jan 10 12:30:15 IST 2017] Version: 7.5.0.1156
[LISA AGENT:BC][INFO][9628][1][main][Tue Jan 10 12:30:15 IST 2017] Connection to vm://localhost established...
[LISA AGENT:BC][INFO][9628][64][ActiveMQ Session Task][Tue Jan 10 12:30:15 IST 2017] Agent online: [ID: -1655042928][NAME: Broker:bs743q@HVDIVD00CAS0264.ITServices.sbc.com][IP: 135.40.98.68][MC: com.install4j.runtime.launcher.WinLauncher][PID: 9628]
[LISA AGENT:BC][INFO][9628][64][ActiveMQ Session Task][Tue Jan 10 12:30:16 IST 2017] Checking LISA Agent schema

Careyann

What I suggest is to bring down your LISA components.

Delete the lisatmp_7.5.1 folder the logs are being written to.

Start the Registry again to see if you are still getting the error.

If this is still an error I suggest you open a support case so we can triage further.