AnsweredAssumed Answered

KD format report

Question asked by madhavi.b on Jan 10, 2017
Latest reply on Jan 12, 2017 by madhavi.b

Hi Team,

 

Can we get the KD resolution HTML format of all KBs?

 

for ex: we make some changes to resolution field for a KB like making bold text, adding bullet points etc.

 

When i tried in reports, the HTML format is not getting.simple text is coming.

 

How can i get the HTML format for resolution field?

 

regards,

Madhavi,

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