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Unable to connect to the database through business intelligence

Question asked by NITLicensing on Jan 12, 2017
Latest reply on Jan 16, 2017 by Paul_Coccimiglio

Hello,

 

I have been attempting to run reports of CA Service Desk's tickets through Business intelligence. Though, the error I encounter is the following:

 

 

 

I have searched through the error code (WIS 10901), though I haven't found anything helpful.

 

What could I do to resolve it?

 

Regards,

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