Hello,
I've a SDM 14.1.02 environment.. An area that has some confidential cases wants the following configuration:
- They we'll like that no one can see their tickets unless you're the end affected user of the case.
That for example i have a ticket number and i'll like to see the content of the case but if im not the end affected user i don't have access to the case.. Is this possible?
Best Regards.