CA Service Management

When attempting to use grloader to create relationships between CIs I keep getting the following type of errors in the log file:

01/12 15:44:14.544 INFO grCIRelationPending 88 grCIRelationPending1000 deferring relation creation between (name(SomeCIName)) and (name(SomeOtherCI))
01/12 15:44:14.556 INFO grCIRelationPending 140 grCIRelationPending8400 undeferring relation creation between (name(SomeCIName)) and (name(SomeOtherCI))
01/12 15:44:14.664 ERROR grCIRelation 694 ERROR: Provider CI not found. name(SomeCIName)

For this post I had to replace the server name with the text "SomeCIName" and the database CI with "SomeOtherCI". 

I've tried both Excel formats with column headings:

name,class,Family,is used by

and

provider_name,provider_asset_num,type,dependent_name,dependent_asset_num

In either case grloader still kicks out the seed file with the errors seen above.

Hi.

It would be helpful, to see an exact example of the data you want to load.

Are you able to attach an example excel file you have used to this post?

Thanks

.....Michael

CA SDM: GRLoader - Everthing you need to know - Loading Configuration Item 

grloader.zip - Everthing you need to load Configuration Itens