gilta03

Tech Tip: Fatal Datamaker user logon error- No valid project assigned

Discussion created by gilta03 Champion on Jan 13, 2017
Latest reply on Jan 13, 2017 by gilta03

This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1660904.html 

 

Issue: 

When attempting to log into Datamaker, I am getting the following error message:

 

FATAL ERROR: CA Test Data Manager-Datamaker User Logon 
No valid project (with at least one version) has been assigned to this user! 

 

Environment:  

CA Test Data Manager (TDM)- Datamaker

 

Cause: 

This error message occurs when one of the user groups you might have been assigned to was incorrectly created or configured. This is why you are unable to login successfully. 

 

Resolution:

To resolve this issue you can have another user create a new project and give you admin rights to the project. This should enable you to login successfully, create sub-projects, and assign users to projects. 

 

Here is some documentation that can help you through this process:

 

Additional Information:

If you experience any issues, please open a support case by going to https://support.ca.com/irj/portal/newhome or calling CA Customer Care at one of these numbers http://www.ca.com/us/company/contact-us.html

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