AnsweredAssumed Answered

CA SDM Date/Time Edit Problem

Question asked by BarisY on Jan 17, 2017
Latest reply on Jan 17, 2017 by Michael Mueller



I have a custom field for cr object(call_req) table which is intented to be filled by an analyst. That field is shown on the SDM with following line and they can edit it. However, what ever time they choose after they click save button time is saved with minus 1 hour. ex if the user chooses 11/01/2017 02:19 pm it is saved as 11/01/2017 01:19 pm.


<PDM_MACRO name=dtlDate hdr="Müşteriye Geri Dönüş Tarihi" attr=zODYA_BilCvplamaTrhi make_required=yes>


I thought this problem is cause by a time zone difference on some field but i couldnt find the rootcause. User desktop, SDM server, SDM database are all at UTC +3.00 Istanbul.  I tried the change the field with different users with different roles etc. still same problem. Can you adivse me where can i check next?