DX Unified Infrastructure Management

Dear Team,

We have snap 8.1 installed on windows system,

We are able to add host entry in RSP probe for windows servers but same is not working with non windows servers and it giving following error.

Jan 17 14:31:39:985 [attach_socket, ppm] stdout: 14:31:39.985 [attach_socket] DEBUG c.n.i.c.u.d.CtdCheckBoxDefinition - Setting required does not do anything for checkBox

Jan 17 14:34:29:509 [attach_socket, ppm] (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:615)
at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:175)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:254)
at com.nimsoft.pf.common.PfNimRequest.sendImpersonate(PfNimRequest.java:29)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:227)
at com.nimsoft.nimbus.NimRequest.send(NimRequest.java:198)
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1080)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)

Jan 17 14:34:29:509 [attach_socket, ppm] (Adapter) (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
Jan 17 14:34:29:509 [attach_socket, ppm] (rsp) FixMe Msg: Internal error encountered while processing callback
Jan 17 14:34:29:509 [attach_socket, ppm] (120) Callback error, FixMe Msg: Internal error encountered while processing callback: Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:725)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)
Caused by: (1) error, Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1133)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
... 8 more

Jan 17 14:34:29:509 [attach_socket, ppm] Callback addNewHost operation failed for /uim_snap_domain/ancimdb1_hub/ancimdb1/rsp
Jan 17 14:35:51:536 [attach_socket, ppm] (AdapterFetcher) E:\CA\UIM Snap\archive\rsp.zip - problem to extract file while decoupling...
Jan 17 14:35:51:536 [attach_socket, ppm] Error while copying or loading adapter from jar file -
Jan 17 14:35:52:914 [attach_socket, ppm] (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:615)
at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:175)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:254)
at com.nimsoft.pf.common.PfNimRequest.sendImpersonate(PfNimRequest.java:29)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:227)
at com.nimsoft.nimbus.NimRequest.send(NimRequest.java:198)
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1080)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)

Jan 17 14:35:52:914 [attach_socket, ppm] (Adapter) (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
Jan 17 14:35:52:914 [attach_socket, ppm] (rsp) FixMe Msg: Internal error encountered while processing callback
Jan 17 14:35:52:914 [attach_socket, ppm] (120) Callback error, FixMe Msg: Internal error encountered while processing callback: Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:725)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)
Caused by: (1) error, Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1133)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
... 8 more

Jan 17 14:35:52:914 [attach_socket, ppm] Callback addNewHost operation failed for /uim_snap_domain/ancimdb1_hub/ancimdb1/rsp
Jan 17 14:36:26:798 [attach_socket, ppm] (AdapterFetcher) E:\CA\UIM Snap\archive\rsp.zip - problem to extract file while decoupling...
Jan 17 14:36:26:798 [attach_socket, ppm] Error while copying or loading adapter from jar file -
Jan 17 14:36:28:317 [attach_socket, ppm] (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:615)
at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:175)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:254)
at com.nimsoft.pf.common.PfNimRequest.sendImpersonate(PfNimRequest.java:29)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:227)
at com.nimsoft.nimbus.NimRequest.send(NimRequest.java:198)
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1080)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)

Jan 17 14:36:28:317 [attach_socket, ppm] (Adapter) (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
Jan 17 14:36:28:317 [attach_socket, ppm] (rsp) FixMe Msg: Internal error encountered while processing callback
Jan 17 14:36:28:317 [attach_socket, ppm] (120) Callback error, FixMe Msg: Internal error encountered while processing callback: Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:725)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)
Caused by: (1) error, Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1133)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
... 8 more

Jan 17 14:36:28:317 [attach_socket, ppm] Callback addNewHost operation failed for /uim_snap_domain/ancimdb1_hub/ancimdb1/rsp
Jan 17 14:37:15:746 [attach_socket, ppm] (AdapterFetcher) E:\CA\UIM Snap\archive\rsp.zip - problem to extract file while decoupling...
Jan 17 14:37:15:746 [attach_socket, ppm] Error while copying or loading adapter from jar file -
Jan 17 14:37:17:121 [attach_socket, ppm] (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:615)
at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:175)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:254)
at com.nimsoft.pf.common.PfNimRequest.sendImpersonate(PfNimRequest.java:29)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:227)
at com.nimsoft.nimbus.NimRequest.send(NimRequest.java:198)
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1080)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)

Jan 17 14:37:17:121 [attach_socket, ppm] (Adapter) (1) error, Received status (1) on response (for sendRcv) for cmd = 'discover_host'
Jan 17 14:37:17:121 [attach_socket, ppm] (rsp) FixMe Msg: Internal error encountered while processing callback
Jan 17 14:37:17:121 [attach_socket, ppm] (120) Callback error, FixMe Msg: Internal error encountered while processing callback: Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:725)
at com.nimsoft.ppm.operation.PfLocalHandleCbOperation.operation(PfLocalHandleCbOperation.java:47)
at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
at com.nimsoft.ppm.PPM.callAdapterHandleCallback(PPM.java:689)
at com.nimsoft.ppm.PPM.cbHandleCallback(PPM.java:663)
at sun.reflect.GeneratedMethodAccessor765.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:189)
Caused by: (1) error, Internal Server Error: Unexpected/Unknown error occurred within adapter for probe at address {0}
at com.nimsoft.ppm.adapter.rsp.Adapter.addNewHost(Adapter.java:1133)
at com.nimsoft.ppm.adapter.rsp.Adapter.handleCallback(Adapter.java:710)
... 8 more

Jan 17 14:37:17:121 [attach_socket, ppm] Callback addNewHost operation failed for /uim_snap_domain/ancimdb1_hub/ancimdb1/rsp

dont know where is the issue, please help us on this.

Try below and see if it helps

SSH Monitoring to UNIX Like Operating System

SSHD running on remote machines have limitations in form of number of concurrent sessions that could be make to the SSHD. If there are other SSH sessions open to the remote server, then probe would not be able to connect to remote server. Number of concurrent SSH connections to the sshd could be increased by increase the number of MaxSessions & MaxStartsup in the file “/etc/ssh/sshd_config”. These parameters are only configurable in openssh SSHD version 5.2 and above.

rsp Troubleshooting - CA Unified Infrastructure Management Probes - CA Technologies Documentation 

Hi AjitC, were you able to get this resolved with Phani's guide?