Hi Community ,
Service Desk 12.9
the customer wants to capture the 25 questions and answers as per customer change management so I've decided to create a custom tab in detail_chg.htmpl page.
Secondly, to capture the custom values in schema I've found two types of solutions
1. To create a 25 custom site defined attributes in Chg object but We'have already had a huge number of custom attributes in Chg object.
2. Create a custom table, create the 25 custom columns in this table and relate the table to chg object.
Can anyone have insights on the implementation of the creating a custom table and relating that to chg object?