DX Unified Infrastructure Management

  • 1.  Send email manual on USM

    Posted Jan 19, 2017 03:00 AM

    If possible to select one alarm on USM and then manually send email to specific address from there.



  • 2.  Re: Send email manual on USM

    Broadcom Employee
    Posted Jan 19, 2017 04:44 AM

    Dear piamnatda

     

    at this moment, there is no default alarm action for this. There is the possibility to define your own URL action (see here https://docops.ca.com/ca-unified-infrastructure-management/8-0/en/using/handle-alarms/work-with-alarms-in-usm/create-a-custom-url-action) but I am not aware of a method to pass this to an email address.

     

    What you could try is to configure the emailgtw probe (see https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/emailgtw-email-gateway) and have it send "emails on assignment" and then create a Nimbus user with the email address you want to send the alarm to, and assign the alarm to that user. That user would then receive an email with alarm details.

     

    Kind Regards,


    Martin Fink

    CA Tech Support



  • 3.  Re: Send email manual on USM

    Posted Jan 19, 2017 04:51 AM

    Hi,

     

    Currently the actions available via USM are limited and this is not an option. 

    I would suggest raising this as an idea for PM to consider.

     

    Thanks,

    Mark



  • 4.  Re: Send email manual on USM

    Posted Jan 19, 2017 11:34 PM

    It posible to do on URL action with send variable to send email .