Symantec IGA

  • 1.  IDM logs too large to open

    Posted Jan 19, 2017 11:43 AM

    We are often seeing IDM server log files getting larger and consuming disk space. We were not able to open the logs due to their large size. Is there any other way (files other than server logs) to check for errors and find the root cause of the issue.

    Appreciate any response.

     

    Thank you,

    RLTupuri 



  • 2.  Re: IDM logs too large to open

    Broadcom Employee
    Posted Jan 19, 2017 12:28 PM
      |   view attached

    Hi,

     

    Please check if you can use '..\CA\Identity Manager\Provisioning Server\bin>analyzelog.exe' utility present with Provisioning Server. It provides various options for analyzing etatrans log.

     

    Regards,

    Sumeet

     



  • 3.  Re: IDM logs too large to open

    Posted Jan 19, 2017 01:15 PM

    Thank you Sumeet.

    This looks like the one to read im_ps.log but I need something for jboss server logs (application).

    Is there a similar utility.



  • 4.  Re: IDM logs too large to open

    Broadcom Employee
    Posted Jan 19, 2017 01:27 PM

    No I don't think separate utility is present for app server log. With IM's logging.jsp, logging level can be changed and the third party 'baretail.exe' utility can be leveraged after that.

     

    Regards,

    Sumeet

     



  • 5.  Re: IDM logs too large to open

    Posted Jan 19, 2017 01:41 PM

    ok thank you !



  • 6.  Re: IDM logs too large to open

    Broadcom Employee
    Posted Jan 19, 2017 10:56 PM

    You should change log rotation to size rotater and limit log size.



  • 7.  Re: IDM logs too large to open
    Best Answer

    Posted Jan 23, 2017 04:04 PM

    Identity Manager doesn't manage the logs generated by the application server. In your case, you should refer to the JBoss documentation for log management:

     

    https://docs.jboss.org/author/display/AS71/Logging+Configuration