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Service Desk Request workflow task - cancelled

Question asked by sharamateti on Jan 23, 2017
Latest reply on Jan 23, 2017 by Alex_Perretti

HI,

 

We are using R14.1 #c2, and implemented workflow tasks for request management. The functionality looks different from Change, in change when the status set to Cancel all the workflow tasks will get cancelled automatically but in request we don't have this feature, the statuses are still in pending or wait.

 

Is it a bug or per design. Did any one already have a solution.

 

Regards

sharath.M

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