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mail eater square bracket in subject line

Question asked by Vikash_Sonar on Jan 26, 2017
Latest reply on Jan 26, 2017 by pier-olivier.tremblay

Hi Folks,

   We have to filter subject line which contain string like  "test [use this bracket] test 2"  . As in SDM   square bracket "[" is used as a keyword. So can I filter anyway my string in subject line which contains the square bracket. We need to create Incident with the above subject line.

 

Thanks,

Vikash

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