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Sorting tickets in queue CA service desk

Question asked by RaduI on Jan 27, 2017
Latest reply on Feb 6, 2017 by RaduI

Dear all,


I would like to sort the RFCs in some queues by the date those arrived in that queue. Is this possible somehow?

Can "additional search arguments" use something in order to have this kind of sorting ?

Are there any work around in order to have this ?

I do not have administrator rights to perform any modifications.


Thank you so much!