cdm probe is not picking up the port & pid even after deployed different versions of probe, but still the probe is red in state.
robot version:- 7.80
Please suggest way possible.
There are couple of things to check here:
1 - ensure that iptables allow the next port in the range to be used
2 - check the controller logs for any errors
3 - try setting a first port number to blank, then restart the controller. The controller will select the next available port.
I would suggest that you raise a case if the above do no help with this issue.
I have performed all the 3 steps from 1-3 but still the issue persists. cdm probe is not picking up the port & pid rest all the probes are working fine.
There is also no error reported in controller logs.
It is only with cdm probe or other probes too?
it is only with CDM probe only.
Still issue is same. The CDM version is upgraded but cdm probe is not picking up the port.
Please open a support case for this ..need to look into system and agents
The cdm probe version in the attached screen shot is 4.81 which is way too old . Did you try with any of the latest releases ?
Also anything being written to the cdm log ?
Retrieving data ...