IT Process Automation

  • 1.  Using PA 4.3 with a corporate proxy

    Posted Feb 01, 2017 05:38 AM

    I need to call a web service using the SOAP operator but I must go through a company proxy server.

    I have set the following in the c2osvcw.conf

    wrapper.java.additional.18=-Dhttps.proxyHost=172.25.139.4
    wrapper.java.additional.19=-Dhttps.proxyPort=82
    wrapper.java.additional.20=-DproxySet=true

     

    And set the proxy in the Web Services connector through the GUI

     

    As far as we can tell PA is not sending to the Proxy.

     

    Anyone have any suggestions?

     

    Thanks

     

    Spencer



  • 2.  Re: Using PA 4.3 with a corporate proxy

    Broadcom Employee
    Posted Feb 02, 2017 09:31 AM

    Here is a knowledge doc on the subject:

     

    https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1768263.html 

     

    I think you are missing some lines needed in the c2osvcw.conf file.  Make sure you are restarting PAM as well after modifying the c2osvcw.conf file.



  • 3.  Re: Using PA 4.3 with a corporate proxy

    Posted Feb 02, 2017 09:45 AM

    Thanks Andrew

    The Proxy does not require authentication.

    HTTP traffic goes through the proxy fine.

    HTTPS traffic does not go to the proxy

    I have used WireShark to trace network traffic.  



  • 4.  Re: Using PA 4.3 with a corporate proxy
    Best Answer

    Broadcom Employee
    Posted Feb 10, 2017 02:34 PM

    You might try the following settings in the OasisConfig.properties file found in the server\c2o\.config folder.

     

    https.proxyHost=

    https.proxyPort=

     

    Add these to the bottom of that file and give the proxy host name and port after the equal signs.  Save the file and restart the PAM service.



  • 5.  Re: Using PA 4.3 with a corporate proxy

    Posted Feb 13, 2017 02:58 AM

    Thanks Andy,

    That was the fix finally applied but it took nearly two weeks to get there which was a shame!

     

    Spencer Sivakumaran

    Office:  +44 (0) 8433 656793 or Internally 74456793

    Mobile: +44 (0) 7867 825303