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Fail Connectivy between MOM and Collectors

Question asked by fernandofot on Feb 1, 2017
Latest reply on Feb 2, 2017 by musma03

Hi Folks,

 

Let me describe my environment: I have 1 MOM and 18 Collectors, everything is divided between 3 servers. The version of my Introscope is 9.5.

 

I have problem between MOM and Collectors, frequently, it stay slow and I cannot get access the tool, it always necessary to restart MOM.

 

Does someone could help me?

 

 

The log is below:

[Collector server1] [Manager.Cluster] Not waiting for response for the message com.wily.isengard.messageprimitives.service.MessageServiceCallMessage: {com.wily.introscope.spec.server.beans.clocksync.IClockSyncAgent.getTimeSkew, v1, [com.wily.introscope.spec.server.beans.clocksync.ClockSyncHandshakeCallback@557022b9]} from address Workstation_366.client_main:260 to service address Server.main:308 from thread Collector Server1

[Collector server2 [Manager.Cluster] Not waiting for response for the message com.wily.isengard.messageprimitives.service.MessageServiceCallMessage: {com.wily.introscope.spec.server.beans.clocksync.IClockSyncAgent.getTimeSkew, v1, [com.wily.introscope.spec.server.beans.clocksync.ClockSyncHandshakeCallback@1c1dbdb5]} from address Workstation_673.client_main:260 to service address Server.main:308 from thread Collector server2

 

[Collector server3] [Manager.Cluster] Waited 15000 ms But did not receive the response for the message com.wily.isengard.messageprimitives.service.MessageServiceCallMessage: {com.wily.introscope.spec.server.beans.console.IConsoleService.ping, v1, []} from address Workstation_0.client_main:263 to service address Server.main:273 from thread Collector server3 -- We will keep waiting and don't log further messages until we receive the reply or time out

 

[Collector server3] [Manager.Cluster] Got the response for the message com.wily.isengard.messageprimitives.service.MessageServiceCallMessage: {com.wily.introscope.spec.server.beans.console.IConsoleService.ping, v1, []} to address Workstation_1182.client_main:263 service address Server.main:273 from thread Collector server3

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