CA Service Management

  • 1.  Logout Button Not Visible in CABI Jaspersoft

    Posted Feb 02, 2017 01:27 AM

    Hi Team,

     

    I have created a ServiceDesk user in CABI Jaspersoft r6.2.0 and assigned all the out of box roles to that user. Whenever I log in with this user, logout button is not visible for this user. Although session expires after sometime automatically, but it causes issue if I need to sign in again before the session is expired. When I open http://hostname:port/jasperserver-pro, it opens the home page of ServiceDesk user (if session is not expired). I need to open http://hostname:port/jasperserver-pro/login.html to login with another user, if the session is not expired.

     

    Logout button is visible when I log in with superuser.

     

    Kindly suggest.

     

    Thanks & Regards,

    Balram



  • 2.  Re: Logout Button Not Visible in CABI Jaspersoft
    Best Answer

    Posted Feb 02, 2017 09:29 AM
      |   view attached

    Did you assign ROLE_ANONYMOUS to the new user?  If so remove it

     

    http://community.jaspersoft.com/wiki/logout-button-disappears

     

    Steve Troy  ca technologies

    Sr Principal Engineering Svcs Architect

    Tel:        +1 425 201 3528

    Mobile: +1 206 718 7466

    Steven.Troy@ca.com

    <mailto:Steven.Troy@ca.com>

     



  • 3.  Re: Logout Button Not Visible in CABI Jaspersoft

    Posted Feb 02, 2017 11:21 PM

    Hi Steve,

     

    After removing this role, logout button is now visible for the user.

     

    Thanks & Regards,

    Balram