CA Service Management

Hi All,

I want to know which web service will support to fetch all the service option name selected in the request. Its a single offering and multiple select service option. When request is submitted in pam I need to fetch all the service option selected.

Good Morning Shubha.

From within SOAPUI, this could/would help you further.
It appears to be a 'mulitple-web services' call solution.
 
SOAPUI/new project:

http://<SC-host>:<SC-port>/usm/services/CatalogService?wsdl

First method to execute:
getRatePlansIncludedInOffering(Desk Phone Accessories=10121)
Result:
<getRatePlansIncludedInOfferingReturn xsi:type="xsd:int">10105</getRatePlansIncludedInOfferingReturn>
 
Next method to be executed:

getRatePlanDefinition(10121/10105)
<offeringID xsi:type="xsd:string">10121</offeringID>
<ratePlanID xsi:type="xsd:string">10105</ratePlanID>
Result:
<itemid xsi:type="xsd:string">11800</itemid>
<itemtext xsi:type="xsd:string">Headset - Standard</itemtext>
<itemtype xsi:type="xsd:string">0</itemtype>
...
<itemid xsi:type="xsd:string">11805</itemid>
<itemtext xsi:type="xsd:string">Headset - Wireless</itemtext>
<itemtype xsi:type="xsd:string">0</itemtype>
Etc.
 
Thanks and kind regards, Louis van Amelsfort.

HI Louis,

I need this on submitted request not on the offering. If we use in first step to get request item and in next step use getrequestitemdefination it give all service option selected but it gives complete information of the defination

Good Morning Shubha.

With my apology for miss-interpreting your question.

Further researching and testing for this, did not reveal a possible WSDL-method-implementation to accomplish what you ask for: Get the Request(_id)'s Service-Options listed.

You might consider to open an Idea for this?

Or see, whether other user(s) in the community, to further advise you on this subject.

Thanks for your understanding on this and kind regards, Louis.