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Violated notification

Question asked by La-Qa on Feb 5, 2017
Latest reply on Feb 7, 2017 by Brian_Mathato

Hello Team

Im a manager for a particular group on Service Desk and im expected to only see incident where they are about to be violated which happens normally. I discovered that i also gets notification for all other incidents  which floods my inbox.

 

Please help me wt to do on sdm so that i only get violated notifications.

 

thanks

 

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