We want to block the ability for analysts to be able to select a specific group when creating or transferring requests only. The analysts should still be able to see tickets assigned to that group though and our objective is to prevent accidental assignment of Requests to that group.
I have already tried the following DP constraints but to no luck yet. Please let me know of how I can accomplish this requirement.
table: ca_contact
type: view
constraint: group != U'xxxx'
table: call_req
type: create
constraint: group != U'***'
table: call_req
type: update
constrain: group != U'***'
table: call_req
type: view
constraint: group != U'***'